Location: Albania (Remote/Office)
Salary: Negotiable (RMB)
Languages: Chinese (Mandarin)
Employment Type: Regular Employee
Gender: Any Gender
Age: Under 45
We are seeking a Platform Operations Specialist to manage market promotion, customer expansion, and retention for our gaming platform to drive user engagement and business growth.
Core Responsibilities:
Responsible for the market promotion of the gaming platform, customer acquisition and retention, and increasing user activity and business growth.
Key Responsibilities:
1. Market Promotion & Customer Expansion:
- Lead market promotion efforts and customer acquisition strategies to attract new users and engage them.
2. Customer Relationship Management:
- Maintain existing client relationships by offering excellent services to enhance customer retention and loyalty.
3. Agent Promotion Plans:
- Develop and implement agent promotion strategies to achieve company targets.
4. Online/Offline Marketing Campaigns:
- Plan and execute various online and offline marketing activities to enhance platform visibility and user engagement.
5. Customer Support:
- Address customer needs promptly and resolve any issues users encounter during their experience.
6. Market Analysis:
- Analyze market conditions and provide strategic advice for business development.
Qualifications:
Age Requirement:
- 25-35 years old, any gender.
Experience:
- At least 1 year of experience in the gaming, promotion, or related industries is preferred.
Skills:
- Familiar with gaming industry operations, market promotion, and customer management.
- Strong communication and market development skills.
- Ability to work in a fast-paced environment and handle pressure.
Additional Skills:
- Strong sense of responsibility and proactive work attitude.
- Familiarity with user growth strategies and successful case studies is a plus.
- Proficient in social media and community operation tools for promotion and growth.
- Strong data analysis skills to optimize promotion strategies.
Other Requirements:
- Chinese nationality.
- Fluent in Mandarin.
Compensation & Benefits:
- Competitive salary (details available upon request).
- Comprehensive benefits package.